Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
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Reach Out to Us for Any Questions or Feedback About Our Delicious Washington Apples
Customer Service Inquiries
★★★★★
For any questions or concerns regarding our products, please feel free to reach out to our dedicated customer service team. We are here to assist you with any inquiries you may have about our Washington apples, including product details, order status, and more. Your satisfaction is our priority, and we strive to provide prompt and helpful responses. You can contact us via email or phone, and we will get back to you as soon as possible. Thank you for choosing us for your apple needs!
Pros of Our Service
+ High-quality, locally sourced apples that promote health and nutrition.
+ Exceptional customer service that is responsive and helpful.
+ Wide variety of apple products to choose from, catering to all tastes.
Cons of Our Service
– Limited availability during off-seasons may affect product selection.
– Shipping costs may vary based on location and order size.
